RE: Blackwell journals now on Wiley InterScience

["Pikas, Christina K." <Christina.Pikas@jhuapl.edu>]

I was amazed that they would even try to do this switchover in 
one weekend.  No matter how long they've been planning it.

Compare:

A model of success has been the move of AAS journals from 
University of Chicago Press to IOP.  We're talking orders of 
magnitude fewer files, with extensive planning, running both 
systems in parallel, and turning on of the access controls only 
after making certain that everything moved properly.

Not to mention the fact that representatives from AAS and IOP 
have done a really thorough job of communicating the progress and 
asking for feedback.

Even in systems where there have been fairly big interface 
problems, the vendor has run old and new interfaces in parallel 
for up to 6 months or so.  (Think Web of Science, Lexis-Nexis, 
and currently EbscoHost).

If you look at the spreadsheet of missing or corrupted files - 
you'll see anywhere from 1 to like 16,000.  What *are* we 
supposed to do if we need something from the journal with 16k 
missing files (a typo, I hope)? Wait till mid July?

The other irritating thing is that I actually liked the Synergy 
interface and I don't like Interscience. Sigh.  Happy long 
weekend for those of you in the U.S.

Christina K. Pikas, MLS
R.E. Gibson Library & Information Center
The Johns Hopkins University Applied Physics Laboratory


-----Original Message-----
From: owner-liblicense-l@lists.yale.edu
[mailto:owner-liblicense-l@lists.yale.edu] On Behalf Of Chen, Xiaotian
Sent: Thursday, July 03, 2008 3:37 PM
To: liblicense-l@lists.yale.edu
Subject: RE: Blackwell journals now on Wiley InterScience

On SFX listserv, librarians all over the world are reporting linking
problems.

It seems to me that Wiley does not care about and is not afraid of its
customers.  Otherwise, how dare they take down a working site
(Blackwell-Synergy) before they make the new site working properly?
Would a company of any other business do this to their customers?

Jonathan Rochkind from Johns Hopkins jokingly posted on SFX Listserv
that we should ask Wiley for pro-rate refund.  Maybe we should seriously
consider this joke, so that libraries will not be treated like this in
the future?

---
Xiaotian Chen
Electronic Services Librarian
Bradley University
Peoria, Illinois 61625
http://hilltop.bradley.edu/~chen/index.html